Because our property was a particularly tricky one to sell, largely due to its steep dog-leg drive below a busy road, and its nearness to a wide stream, we engaged two estate agents for the task. Buchanan Mitchell were a local firm, and the other a large, well known countrywide estate agent. As it turned out, ALL the work was done by the former, and virtually nothing by the latter. Georgina Buchanan and Deborah Mitchell were most diligent and caring agents who guided us and kept us fully up-to-date with the current turbulent property market conditions, - we hadn't moved house for nearly 30 years -, and they were instrumental in concluding an excellent sale for us. Now happily ensconced in our new home, we would certainly advise those who want to downsize to take advantage of this partnership's considerable knowledge and experience of the domestic property market, added to their dedicated attention to clients. We personally couldn't thank them enough.
Patrick and Veronica Rickards
In a market where cliches, statistics and oft repeated awards are only too prevalent, it is refreshing and gratifying to find an estate agent that shows genuine enthusiasm and actually actively sells and promotes property rather than relying on reputation, cake charts and adverts. We would highly recommend Georgina Buchanan and Deborah Mitchell who sold our property at Great Ouseburn in a most professional way. The communication was first class and we were assisted all the way through the process by two very knowledgeable, professional, hard working and likeable people.
C and S Woolley, Harrogate
Having read the existing testimonials for Buchanan Mitchell, we wholeheartedly agree with everything written by others - we cannot add any further detail but we can reassure future clients that this agency is everything they claim, and more. Excellent communication is at the heart of their success. Deborah and Georgina work calmly, professionally and empathetically to find the right buyer and seamlessly complete negotiations on your behalf. They are quite exceptional and we would reassure anyone considering inviting BM to act on your behalf, that their unique business model is unlike anything you can find on the High Street. We felt supported throughout every stage of our transaction and the integrity, expertise and charm of Deborah and Georgina made the whole selling experience stress free. We unreservedly recommend them.
M and R Bursell, Allerston
There are 4 main reasons why you should use Buchanan Mitchell over all other Estate Agents. 1. They have a better understanding of the market place than their competitors 2. They are highly service orientated and work harder to market and promote property 3. The advice they provide is sincere, professional and relevant 4. They are straight talking, honest and precise in their business interaction. Consider this: when we sold our house, the buyers said that they would use Buchanan Mitchell in future in preference to the agent they had used on account of their knowledge, professionalism and reliability.
Keith and Lesley Miller, High Birstwith
We decided to use Buchanan and Mitchell because we'd always been so impressed with the way they showed us round potential homes. From the moment we put our house on the market to the moment we completed, both Deborah and Georgina were just outstanding. They guided us through every single aspect of our move (even advising on the house we were buying as the that agent was so elusive) Before I moved I really begrudged the estate agent fee as honestly took the view that most houses in Harrogate could sell themselves. But without doubt Buchanan and Mitchell earnt every penny. I am hoping we stay put for a while, but should we ever move again I certainly would never use any other agent.
Mr and Mrs Donnelly, Brimham Rocks
I want to thank you both for all that you have done, you are definitely our agent of choice and have provided a very professional service.
Richard and Nicky Kirk, Thornthwaite
A rather belated but nonetheless heartfelt testimonial to the delights of Deborah and Georgina. Buchanan Mitchell sold our house in Little Ouseburn in April and gave a personal service that was second to none. The lines of communication were always open which made us feel valued as clients and helped to dissipate some of the stresses and strains that come with the territory of selling and buying property! Not only do Georgina and Deborah work hard to find a buyer and secure an offer on your property but they negotiate seamlessly between buyer, seller and solicitors until the house sale has completed. It was a pleasure to do business with them and I wouldn’t hesitate to use them again in the future.
Richard and Maxine Simpson, Easingwold
We recently moved back to the UK from the Netherlands and we needed to find and secure a suitable rental property quickly. We have been so pleased with the service received from Georgina, from the very first contact we have experienced a very professional, friendly and efficient service. Georgina demonstrated a clear understanding of our needs and circumstances and coupled with her responsiveness and attention to detail we had the keys to our new cottage within a couple of weeks. Of particular note, was the fact that there was always someone available to speak to - they never seem to close! Thank you Georgina and we wish you and Deborah continuing success with your company."
Phil and Sarah Carter, Allerton
I am writing this as I listen to the decorators singing whilst they work in our lovely new home. Heartfelt thanks to you both for facilitating the purchase of this beautiful house, for working through the (occasionally frustrating) details, putting up with our moments of panic, and handling everything with a genuine interest for both parties. Always available and professional, you have been a pleasure to work with, but most of all, everything was handled with a wonderful human touch that so many businesses and individuals lack these days. I would not hesitate in recommending you , and should we move again you will be the first people we call. (although I do hope that won’t be for many years!)
Jess Bacon & Will Kaye, Little Ouseburn
We would like to thank you both for the totally professional way in which you have handled the sale of Warlaby Hall. Your thoughtful and caring attitude to both ourselves and to prospective buyers was exemplary. We wish you the continued success, you so richly deserve in all your future negotiations.
Richard and Olivia Farnell
We just purchased our dream home with excellent assistance from Buchanan Mitchell - currently living in Singapore was an additional challenge for us, but Deborah helped us achieve a very smooth purchase and kept us up to date on progress at all times via phone and email - thanks to all the team at BM for a thoroughly professional and efficient transaction, and helping us achieve our dream home.
Richard, Jane & Jack Jordan
Over the last year we have very successfully sold two houses through Buchanan Mitchell and have found Deborah and Georgina to be highly professional, proactive and straightforward at all times. They have been an absolute pleasure to deal with and we have always felt that they were giving us their utmost attention. Having sold numerous houses over the years we can honestly say that Buchanan Mitchell have been by far the most efficient and empathetic estate agents that we have ever dealt with and can highly recommend them in every way.
Mike and Catherine Wood, Clint
Amazingly nearly two months has passed since the completion at Ashville. I wanted to note how much we all valued your support during the sale process with the difficult circumstances that surrounded it. I have been involved in plenty of property transactions (both privately and commercially) over the last thirty years and I have never felt better represented than by your firm.
Mr S Parker, Clint
We worked with Georgina on our relocation from London up to Yorkshire and the purchase of our new home in Hampsthwaite. Georgina was extremely personable and professional throughout, keeping all parties fully up to date on progress as well as making herself available to talk to at any time including evenings and weekends. She was delightful to work with and I wouldn't hesitate to recommend Buchanan Mitchell.
Mr and Mrs Williams, Hampsthwaite
We have been thoroughly impressed with Buchanan Mitchell. From our the first viewing through to completion of the house Deborah and Georgina have been extremely helpful and gone above and beyond. Throughout the process we have been in constant contact with them and felt reassured that they were keeping both parties up to date with progress of the house purchase. Without hesitation we would highly recommend using Buchanan Mitchell in the future.
Mr and Mrs M Cliff, Aldwark
Selling your home can be a fraught business, and yet, with the help of Buchanan Mitchell, the whole experience was straightforward and positive. Deborah was at all times engaged, realistic and knowledgeable about both the local area, the property and the wider market. Deborah and Georgina gave sound advice, produced a quality brochure and worked tirelessly to market and show our home. In a challenging market, their attention to detail and experience meant that our property benefitted from individual attention and understanding - it sold in 2 weeks. Once sold, the hard work did not stop, Buchanan Mitchell stayed the course and provided invaluable updates right until completion. If you want the personal touch, go with Buchanan Mitchell, we cannot recommend them highly enough.
Mr and Mrs Henson, Aldwark
Through our experience of estate agents in the past and more recently, Georgina and Deborah are clearly a cut above the rest. We found them to be extremely pro-active, professional with a dynamic approach, and are both very personable. They provided us with all the detailed information that we required and subsequently we engaged them with the task of selling our home. Our property was placed on their website along with the excellent high quality brochure which they produced and was sold within one week of being on the market. They also recommended a solicitor and between them we were able to exchange contracts and complete within six weeks. My Husband and I are very grateful for the fantastic service that Georgina and Deborah have provided for us and we would have no hesitation in recommending them to anyone else considering selling a property with Buchanan & Mitchell.
Mr and Mrs Richardson, Cundall
We just wanted to express our thanks for all the hard work you have put in to securing the sale of the Hollies. When we first met you told us that we could expect regular updates on progress, that you would always be available at the other end of the phone. We have heard all that before but this time we have found it to be the truth. So may we wish you every success in the future and if any of our friends feel up to moving house we will definately push them in your direction !!
Carole and Michael Johnson, Hampsthwaite
We can’t help but recommend Buchanan Mitchell as very efficient Estate Agents. At all times, they kept us well informed re progress of sale and we appreciate their efforts in selling our house.
Mr and Mrs Reid, Burton Leonard
We worked with Buchanan Mitchell on our move from Buckinghamshire to Yorkshire during 2013 and in particular the purchase of our new house in Clint. At all times throughout the buying process Deborah and Georgina demonstrated the highest levels of professionalism, courtsey and customer service. It was a pleasure to work with them both and we have no hesitation in recommending their services to future buyers and sellers who are looking to be represented by a leading edge estate agency business
Mr P Bruce, Clint
Selling ones home and moving is not only in most cases the largest financial deal we do but equally important not the thing we practice and do every day. Absolutely crucial in obtaining a satisfactory outcome to this process is the choice of Estate Agent. Take a look in the Yellow pages and you will not be spoilt for choice. Having just sold and moved we recommend anyone in the York, Harrogate areas starting this selection process to look on the Buchanan Mitchell website. This describes their experience in the property market, their refreshing approach together with the wide range of properties Deborah and Georgina have been entrusted to sell. In particular please study and believe three statements :- About us, Why us & Testimonials.
Our very recent experience of working with these two delightful young ladies means they can honestly claim to deliver an energetic, dedicated and proactive approach. What is hidden and their secret weapon is Deborah and Georgina's ability to forge close relationships and friendships with their clients. This has not in any way diminished their professional approach. When they set out their overall detailed plan it was reassuring to find the photographer turned up at the appointed time and the deadlines for publicity and property descriptions were met. Once the show was on the road one of the most helpful realities day to day was the way Georgina and Deborah kept each other fully informed no matter which ever of them had been personally involved.
Finally, many, many thanks for completing the sale of an unusual property in a challenging market and best wishes for your continued success.
Mr and Mrs E Sugden, Great Ouseburn
It is difficult to summon up yet another superlative that has not been used in the glowing testimonials given by delighted clients of Buchannan and Mitchell.
We shall not try. Suffice it to say that we were treated with an excellent service in the sale of our house; kept updated at all times and gently guided through the intricacies and pitfalls that solicitors like to throw at you, not to mention the Land Registry Office.
In fact, both my husband and I, now that we are settled into our new home, miss the frequent solicitous calls from Georgina and Debbie so much, that perhaps we should put our new home on the market so that we can enjoy their kind attention again. Nothing was too much for them in their efforts to help us sell our home and find a new one.
We thoroughly recommend their services.
Mr and Mrs B Wade, Newton Kyme
We would just like to thank you for all the help you gave us when we recently purchased Muyden Chase through your company. You were all so friendly and efficient and went over and beyond in your assistance to push the purchase to its conclusion.
Mr and Mrs C Whelan, Kepwick Nr Thirsk
We would like to thank you for the friendly and professional way in which you managed the sale of our property. From valuation to negotiating the sale through to completion, this was made uncomplicated and of real value to us. We would certainly recommend your services to others and would have no hesitation in using Buchannan Mitchell in the future.
Mr and Mrs P Moss, Hampsthwaite
Thank you Deborah for everything you did to sell our house. You were truly amazing. From the daily contact to going above and beyond the call of duty, nothing was too much trouble. At last we have found an agent that really has worked for us. You were worth every penny and will recommend Buchanan Mitchell Ltd in the future. You couldn't have done any more for us we were 100% satisfied.
Mr and Mrs G Raine, Helperby
BuchananMitchell provide the best possible service with their knowledge,tact,persistence and honesty i 'm quite sure Deborah and Georgina are the most effective not to mention charming estate agents in the area!!
Mrs J Etchells, Kirk Hammerton
Georgina and Deborah were extremely good to deal with, highly efficient, helpful and always pleasant. They worked hard to get sale finalised and meet everyone's expectations. They went beyond the scope of most estate agents, take great pride in the service they offer and clearly enjoy the work that they do; they were a pleasure to deal with.
Ms Sara Jaffar, Bishop Thornton
Thank you so much for all your help and guidance with the sale and purchases of our properties. Nothing was too much trouble, you handled everything in a very professional and efficient way.... so different to other estate agents and we cannot recommend you highly enough.
It really was a pleasure dealing with yourselves and very refreshing to have honest and reliable advice from people who really cared about their clients and the service we received exceeded all our expectations. In fact it was amazing!.
We very much look forward to working with you again in the future.
Mr and Mrs J.S Williams
Buchanan Mitchell stand more than head and shoulders above the rest of estate agents in the area due to their fresh approach. We bought a property that was being sold by BM and throughout the process Deborah and Georgina were proactive and very supportive. They kept us fully informed throughout and helped make what can be a stressful process much less so. We wouldn't hesitate in using BM if we were to sell and would wholeheartedly recommend them to our friends.
Mr and Mrs Bhaskaran
"Deborah Mitchell provided an excellent service based on her expert knowledge, diplomatic and timely communications and amazing overall support. Her input exceeded all our expectations."
Mrs J Wilson, Newton Kyme.
"Without the diligence and persistence provided by Georgina in keeping all parties aware of the current state of negotations in the sale of our property, we certainly don't believe our house sale would have completed so quickly and efficiently in this difficult market.
We would therefore, have no hesitation in recommending Buchanan and Mitchell and wish Georgina and Deborah every success in the future"
Mr and Mrs D Coiden, Great Ouseburn
“From the very beginning of the process right through to Completion you were an absolute delight to deal with. Not once did we ever need to chase you for information or feedback from a viewing etc. and we felt we were kept fully informed at all times. May I also say that achieving the price we got, and so quickly in this Market, was in no small part down to the skillful and tactful way you helped us in our negotiations with the purchaser. You are a credit to your profession and I am sure that Buchanan Mitchell will be a great success.”
Mr and Mrs A Cunningham, Brafferton, North Yorkshire
“From our first meeting, right through to completion of our sale, Georgina and Deborah have always provided an excellent and extremely personal level of customer service. They communicated regularly with us, gave feedback on every viewing and secured the sale of our house within 2 weeks and before the property was even advertised! They continued to keep in regular contact throughout the sale process with ourselves and our buyer, ensuring a smooth exchange of contracts within 5 weeks. We were absolutely delighted with the service we received from them, and would not hesitate to recommend them.”
Mr and Mrs M Gosling, Harrogate, North Yorkshire
Working with Deborah and Georgina on the sale of our house, showed us how a professional and pro-active estate agent should work. Motivated, extremely knowledgeable and very approachable would be three words to describe Deborah and Georgina. We would have no hesitation in wholeheartedly recommending them and wish them every success with their new business.
Mr and Mrs A Stockham, Summerbridge, North Yorkshire
“Just to say a huge thank you for all your wonderful work, time and being such a good mediator in what was not as straight forward a sale as we initially hoped.
You are always so positive in your views and gave us welcome guidance and the reassurance we needed through all the ups and downs.
We are absolutely thrilled that you are starting out in business with Deborah and we would be more than happy to recommend you to anyone. Also along with our heartfelt thanks for everything, we wish you success and good fortune in your new venture.”
Mr and Mrs P Scott, East Keswick, North Yorkshire
“Deborah and Georgina successfully sold our home in November 2011 in a very difficult market. They worked tremendously and tirelessly as a team and throughout the process harnessed their collective skills and considerable experience to identify the most likely buyers for our property. Their engaging personalities played a major part in securing the sale as they managed to develop excellent relationships with both buyer and seller. This, combined with their tenacity and attention to detail, meant that our legal team were able to execute a sale with relative ease.”
Mr and Mrs R Queen, Dishforth, North Yorkshire